Patient Satisfaction

The staff at Harbor Point Behavioral Health Center would like you and your family to have the best possible experience while in our care. Our goal is to exceed your expectations. A patient satisfaction survey is given to families after receiving care, and these surveys provide Harbor Point with important feedback regarding our services. The survey asks patients to score the statements related to the care they received on a 1 – 5 scale, with 5 = strongly agree and 1 = strongly disagree. Here’s how patients rated us for Fiscal Year 2018:

4.59 (out of 5) – “I had input into my treatment plan goals”


4.72 (out of 5)- “I understand the importance of following my discharge plan”


4.53 (out of 5)- “Overall I was very satisfied with my treatment”


4.69 (out of 5)- “I feel better now than when I was admitted”


4.50 (out of 5)- “I understand what my medications do and why/how I should take them”


4.51 (out of 5)- “I was encouraged to help myself and ask others to help me”


4.44 (out of 5)- “I was informed of my rights”